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How do I return an item? Our return policy for all of our self defense products is simple. If an item arrives that is not what you expected, you can return it for a full refund, minus shipping fees.** No restocking fee, no hassle. The item must be returned within 30 days in the condition it was received and in its original, unopened packaging. If you like, you can tell us why the self defense or home safety products didn't work for you so we can implement corrective action if needed.
**NOTE: TASERŪDevice Products Cannot be returned if TASERŪ device packaging has been opened and/or activated. No Refunds or Returns on TASERŪ International, Inc Background check/Activation. To return an item:
Please contact customer service for more information on returning any self defense or home safety products.
1. Send email to [email protected]
OR
2. Call 626-355-8589 to receive a Return Authorization Number for the return. This will insure prompt credit to your account.
We're sorry, but we are unable to accept C.O.D. returns. All returns must be freight prepaid. NO RETURNS OR REFUNDS AFTER 30 DAYS. AFTER 30 DAYS ALL WARRANTY CLAIMS TO BE HANDLED BY MANUFACTURER. |
